We would like to hear from you!

Whether it's a new idea for our products, a simple question or if you have a problem.

Making a product complaint

If you do need to share an issue or make a complaint that relates to one of our products, we would appreciate it if you could supply the barcode, the full product name, the pack size, the best before date and the batch code. This helps to address the problem promptly. The batch code and best before date can be found on the small white tag at the top of our Bagel packs, or on the back of our Soft Pretzel Knots packs. For our Bagels, the batch code will appear just before the best before date in small writing with a time next to it. The batch code is under the best before date on the Soft Pretzel Knots pack.

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NEW YORK BAKERY CO

SWINTON MEADOWS INDUSTRIAL ESTATE

MEADOW WAY

SWINTON, ROTHERHAM S64 8AB